Billing & Payment Options
At the time of your visit, you will be given an estimate for evaluation and treatment. An estimate usually is given as a range of anticipated costs.
The balance is due when your animal is discharged from the hospital. We accept cash, check (personal, traveler’s, or cashier), Visa, MasterCard, and CareCredit®.
The WSU Veterinary Teaching Hospital has a new online patient portal where you can view invoices or make a payment online.
Need an online patient portal account? If your last appointment with us was before November 1, 2023, please call 509-335-0711 and we can help you set up an online patient portal account. Once we have created your online account, you will receive an email with a link to reset your password (please check you junk mail folder if you don’t see it). After you have reset your password, you will be prompted to log into your online patient portal.
Good Samaritan Fund
If you are having difficulties paying for a lifesaving procedure for a companion animal and your animal is a patient at the WSU Veterinary Teaching Hospital in Pullman, Washington, you can apply for Good Samaritan Funds.
The Good Samaritan Fund is used to treat animals owned by clients who cannot fully pay for care due to circumstances beyond their control. Animals from animal control agencies, humane societies, and animal rescue organizations will be considered on a limited basis depending on available funds.
If your pet is a current patient, applications must be submitted before your animal has been discharged from our facility for that visit to be considered.
Funds may not be available on an emergency basis. If it is an emergency, contact your veterinarian or call the WSU veterinary hospital’s 24-hour emergency service at 509-335-0711.
Questions? Contact Cole Buser 509-335-9397 or cole.buser@wsu.edu